GA4 dashboard is showing 2x of what shopify dashboard is showing

Reporting
1

Hi everyone, we are using the SRA in shopify store for the ecommerce analytics.

But the sales data in GA4 dashboard is 2x of what shopify dashboard is showing.

We dont have any other tracking app but just sliderule analytics but I’ve found a UA script also. Do you think that can be a reason for the issue.

Currently I use a sliderule filter in GA4 to check the sales data but other kind of reports do not work fine in this way so I want to resolve this issue asap.

Can anyone please help.

2

do you still have the native shopify → GA-4 integration active? It would be in the settings of your Google sales channel

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3

Thanks for the response @craftgrowth.io

I’ve just checked now, it shows GA4 integration as disabled but found this UA code

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image1300×517 62.4 KB

I’ve removed it now. Do you think it will make it any better?

4

That may be the issue. Also check if you have a purchase event firing in your code.

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