Discounts and returns

Reporting
,
1

I’m using the SRA app for my merchant’s Shopify store.

My revenue numbers in GA4 vs Shopify are 14% higher in GA4 than Shopify in Dec to date (1st - 14th)

In November, there was a 7% difference with GA4 again higher.

I’ve looked into returns data and discounts, this would account for the difference to within 4%.

My question is should I be doing something to enable refund tracking and discounts so I can track these in GA4?

2

Refunds are tracked by SlideRule but GA4 refund reporting is still broken.

3

Thanks @kevin . What about discounts? My merchant is a heavy user of discount codes used at the basket. Are these tracked too?

4

@ScottM yes discount codes are tracked by SlideRule Analytics